VERTICE.PRIVACY

Privacy Policy

Last updated: January 2026. This policy applies to users in Brazil (LGPD), European Union (GDPR), and United States (CCPA).

Data We Collect

Account Data

Email, name, profile picture

Purpose: Authentication and personalization

Usage Data

Chat history, feature usage, performance metrics

Purpose: Service improvement and billing

Technical Data

IP address (anonymized), device info, browser type

Purpose: Security and debugging

Data Retention

Data TypeRetention PeriodReason
Chat History30 daysActive session support
Account DataAccount active + 3 yearsLegal compliance
Billing Records7 yearsTax and regulatory requirements

Data Sharing

We share data only with essential service providers. We do NOT sell your data.

Google Cloud (Firestore)— Database storage
Multi-region
Google Vertex AI— AI model inference
United States
Stripe— Payment processing
United States

Your Rights (LGPD / GDPR / CCPA)

Right to Access

Request a copy of all your data

/api/gdpr/data-access

Right to Rectification

Correct inaccurate personal data

/api/gdpr/data-rectification

Right to Erasure

Request deletion of your data

/api/gdpr/data-erasure

Right to Portability

Export your data in JSON format

/api/gdpr/data-portability

Regional Compliance

🇧🇷 LGPD (Brazil)

Lei Geral de Proteção de Dados. Full compliance with Articles 7, 15, 16, 17, and 18.

🇪🇺 GDPR (EU)

General Data Protection Regulation. Articles 15-20 fully implemented.

🇺🇸 CCPA (California)

California Consumer Privacy Act. Right to know, delete, and opt-out supported.

Questions?

Contact our Data Protection Officer at privacy@vertice.ai